Welcome to Career Services at EOU.
Guidelines for Intervention
You can have a profound affect on students when you openly acknowledge that you are aware of their distress, are sincerely concerned about their welfare, and are willing to help them explore options. Whenever possible, we encourage you to speak directly and honestly to students if you sense academic or personal distress.
- Request to see the student in private.
This should help minimize embarrassment and defensiveness. Show respect for the student. It is especially important to maintain confidentiality in times of crisis.
- Briefly share your observations and perceptions of the student's situation.
Express your concerns directly and honestly.
- Listen carefully.
Try to see the issues from the student's point of view without agreeing or disagreeing.
- Attempt to identify the problem.
Is the student connected with any ongoing resources? You can help by exploring options to deal with the concern.
- Acknowledge inappropriate or strange behavior.
Comment on what you observe without sounding judgmental.
- Flexibility in administering established procedures may allow an alienated student to respond more effectively to your concerns.
- Involve yourself only as far as you are comfortable, then refer the student to the appropriate resources. As you attempt to reach a troubled student, do not become more involved than time, skill, or training permits.

Emergency Phone Numbers
Campus Security and Safety (24 hr.) 962-3911
Ambulance 9-962-3911
Grande Ronde Hospital Emergency 0-963-1442
La Grande Fire department 9-911
La Grande Police Department 9-911
Center for Human Development 9-962-8800
Shelter from the Storm 9-963-9261
(24 hr Domestic Violence Crisis Line)
Counseling Center 962-3524
8 am-5 pm Mon. thru Fri. (academic year)
By appointment in Summer

Counseling Center
Eastern Oregon University
1201 "L" Avenue
La Grande, OR 97850
Phone: 541-962-3524

Eastern Oregon University is a member of the Oregon University System
EOU Home | Counseling Center